Terms of Use

1. Acceptance and Scope

By downloading, installing, accessing, or using Peopleist App ("App"), you agree to these Terms of Use ("Terms"). If you do not agree, do not use the App. These Terms apply to our mobile apps, website pages, and support channels. The App is operated by Peopleist India Private Limited, Office No. 933, B-3, Spaze I.T Park, Sector 49, Gurgaon, Haryana - 122018, India ("we", "us", "our").

2. Service Description

Peopleist App is a workforce productivity app for your team. Features may include: Google Sign-In; membership in your organisation's workspace; the Workspace hierarchy of Projects, Jobs, and Tasks with statuses To Do, Doing, Done, Checked, and Authorised; a two-step approval flow run by Checkers and Authorisers; an Approvals tab for pending Check, Authorise, Edit, and Delete actions; recurring (daily, weekly, monthly, yearly) work items and recurring Checklists; team Roles (Super Admin, Tech Admin, Authoriser, Checker, Auditor, Maker, Member) and custom Responsibility Levels and Designations; Departments; the Users tab; Org Chart and Leaderboard; Attendance and Leaves with an Time Manager role; end-to-end encrypted 1:1 and group chat with voice and video calling, voice notes, media, locations, contacts, and document attachments; a Calendar that displays your own Google Calendar events (read-only); in-app notifications and push notifications; abuse reporting; and biometric/device re-authentication for sensitive actions. Peopleist App is currently free to use and does not include any paid plan, subscription, or in-app purchase. If we introduce paid features in the future, we will publish updated Terms before they become effective.

3. No Guarantee of Delivery, Approval, or Outcome

Peopleist App does not guarantee:

• that any task, job, project, edit, deletion, approval request, chat message, voice or video call, attendance entry, leave request, or notification will be delivered, surfaced, retained, or acted on by any recipient;
• that any approval will be granted, rejected, or seen within any specific time;
• that the service will be uninterrupted, available, error-free, or free of bugs;
• that data you enter will be retained indefinitely or restored after deletion, removal by an admin, or loss of access to your account or device;
• that any recurring item will be generated at any specific moment in time.

Behaviour and timing depend on your operating system, device settings, network coverage, third-party push and telecommunications infrastructure, and your organisation's own configuration.

4. Not a System of Record for Compliance

Peopleist App is a productivity tool. It is not a payroll system, an HRIS, a regulated record-keeping system, or a public emergency-response service. Do not rely on Peopleist App as the sole source of truth for any legal, tax, audit, statutory, regulatory, or compliance purpose. Maintain your authoritative records in your official compliance system.

5. Eligibility

You must be at least 16 years old, or the minimum age required by local law (whichever is higher), to use Peopleist App. Peopleist App is intended for use in a professional or organisational context and is not designed for children.

6. Account Responsibilities

• You are responsible for activity on your account and device.
• You are responsible for the accuracy of work items, chat content, attendance entries, and leave requests you create or approve.
• If you are a Super Admin or Tech Admin, you are responsible for who you invite, the roles you grant, the items you authorise, and the organisation settings you configure.
• You must keep your Google sign-in credentials secure and notify us of suspected unauthorized access.

7. Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use Peopleist App for lawful work-related purposes inside your organisation.

8. Acceptable Use Rules

You agree not to misuse Peopleist App, including by:

• Violating laws, the rights of others, or these Terms.
• Creating fake tasks, fake approvals, fake attendance entries, or fake leave records.
• Using approvals, edits, deletions, or role changes to defraud, mislead, or harm your team, your employer, an auditor, or a third party.
• Harassing, threatening, stalking, impersonating, or abusing any user in chat or other in-app surfaces.
• Adding any person to your organisation, a department, or a chat without legitimate work purpose.
• Uploading unlawful, infringing, deceptive, or harmful content in chat, documents, or any other field.
• Interfering with service security, reliability, or access controls.
• Scraping, reverse engineering, or attempting unauthorized access.

9. Permissions and Device Features

Certain features require permissions such as notifications, microphone, camera, location, and contacts. If permissions are denied or revoked - or if your operating system, focus mode, do-not-disturb, battery optimization, work profile, or other device controls limit notifications - alerts, calls, and messages may be delayed, muted, or undelivered. Peopleist App is not responsible for these conditions.

10. End-to-End Encryption

Messages between Peopleist App users are end-to-end encrypted - only the people in the conversation can read the message content. Peopleist App cannot recover encrypted message content if access to your account or device is lost.

11. Organisation Data and Roles

Your organisation's workspace in Peopleist App has its own data, members, and admins. The Super Admin (and Tech Admin) controls the workspace configuration, role assignments, and member removals. Within your organisation:

• Admins may view, edit, or remove items created by members where the role permits, including for compliance, audit, or offboarding reasons.
• Admins may invite or remove members, approve or reject join requests, and reassign work.
• Auditors may have read-only access to all activity within your organisation.

If you join an organisation, you understand that your work-related activity inside that workspace is visible to your organisation's admins to the extent permitted by your role, and that your organisation controls its own data.

12. User Content and Conduct

You retain rights in content you submit, but grant us a limited license to host, process, transmit, and display that content to operate, secure, and improve Peopleist App.

You are responsible for ensuring you have the rights and consent needed to share content (including media, location, and personal information of others) inside your organisation.

13. Moderation, Suspension, and Termination

We may investigate misuse and enforce policies by warning, restricting features, removing content, suspending accounts, or terminating access when necessary for safety, legal compliance, abuse prevention, or platform integrity.

14. Third-Party Services

Peopleist App relies on third-party services (for example, authentication, cloud hosting and storage, real-time communication, push notifications, diagnostics, and analytics). Your use of integrated features may also be subject to third-party terms and policies. Peopleist App is not responsible for third-party outages, errors, or behavior.

15. Warranty Disclaimer

To the maximum extent permitted by law, Peopleist App is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, timeliness, or that tasks, approvals, messages, calls, or notifications will be delivered, retained, seen, read, or acted on.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Peopleist App, its operator Peopleist India Private Limited, its contributors, affiliates, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of life, personal injury, property damage, profits, data, goodwill, or business interruption, arising out of or related to:

• your use of, or inability to use, Peopleist App;
• any failure, delay, mute, miss, or non-delivery of a task assignment, approval request, chat message, call, attendance entry, leave request, or notification;
• any inaccurate, delayed, missing, lost, or out-of-date data;
• any action or inaction by another user, admin, contractor, employer, or third party;
• any device, OS, network, or third-party-provider behavior;
• any reliance you or others place on Peopleist App as a system of record for legal, tax, audit, or compliance purposes.

You acknowledge and agree that you use Peopleist App at your own risk.

17. Indemnity

Where permitted by law, you agree to indemnify and hold harmless Peopleist App and its operator from claims arising out of your misuse of the service, your content, your interactions with other users, or your violation of these Terms.

18. Changes to Terms

We may update these Terms periodically. Continued use after updates become effective means you accept the revised Terms.

19. Governing Law

These Terms are governed by the laws of India, with exclusive jurisdiction of the courts of Gurugram, Haryana, India. Mandatory consumer-protection laws in your jurisdiction continue to apply where applicable.

20. Severability

If any provision of these Terms is held unenforceable, the remaining provisions remain in full effect.

21. Contact

For legal or policy questions, contact arjun@peopleist.in, or write to Peopleist India Private Limited, Office No. 933, B-3, Spaze I.T Park, Sector 49, Gurgaon, Haryana - 122018, India.